- Checking co-insurance, co-pay and deductible as per the patients plan using various applications.
- Accurately evaluate, regulate and pass judgement of claims in a timely manner.
- Assisted in designing processes for CRM from Enquiry to delivery stage and its maintenance thereafter.
- Assisted in planning, designing and layout of access network for delivery of international class broadband services in Punjab, Chandigarh and Panchkula using a hybrid of GPON and DOCSIS platform.
- Utilize financial measures and analysis of operational impacts to evaluate the cost and benefits of current processes and identification of potential areas for improvement
- Data gathering – finan
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustment and non-financial, qualitative and quantitative; interviewing skills, good observation skills
- Data analysis – financial and non-financial, qualitative and quantitative
- Assist with the analysis and preparation of recommendations that will drive greater productivity, reduce waste, or eliminate duplication
- Work with operational team members to understand processes, root causes and outcomes. Create metrics and audit processes to ensure established goals are met and process improvements are sustained
- Organize and facilitate meetings with department-specific BPI teams (those focused on incremental improvements) in order to share ideas, discuss opportunities and provide support
senior process consultant
- Provide assistance for customers with studies and career.
- Operations processes for installation of equipment at data center/branch level and customer end.
- Partner with business leaders to maintain ongoing communication regarding improvement opportunities
- Gather bench marking data. Coordinates responses to bench marking surveys
- Provided process consultancy for about 20 projects in Automotive domain
- Provided process support for projects having more than 65 team members.
- As a Quality professional, my responsibilities are to understand the nature of the project and facilitating the project manager in understanding the type of process to be followed and adhere to the organization Quality Management System (QMS).
- Facilitate tailoring of the checklists, guidelines and templates for the project.
- Facilitating and training the project teams to implement the processes defined.
- Providing required support for the project manager in preparing the Project plan i.e. Software Development Process Specification (SDPS).
- Reviewing process implementation, project progress, milestone reviews and resolving any process related issues.
- Plan and establish work schedules to meet my production goals.
- Share the trends and findings with the Reporting Manager.
- Tracking projects on daily basis as per the base lined schedule.
- Performing gap assessment, analysis, providing feedback and recommendations on process performance and process improvements.