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  • Able to meet Pluckers guest service standards while upselling the Pluckers Club. 
  •  Answers phones; communicates with callers politely with proper phone etiquette. 
  •  Taking and presenting to-go orders as needed. 
  •  Collect information about each party before seating them at their table. 
  •  Able to accept different types of payment and make change. • Taking and presenting to-go orders. 
  •  We are the first faces guests see so being approachable is essential and giving them a great first impression. 
  • During this time I was promoted to cashier.

hostess/set designer

  • Welcoming clients
  • In charge of cloakroom
  • Attending to any special requirements 
  • Helping co-ordinate waiters and bar staff
  • General running of the event 
  • Set up of event
  • Help with layout and design 


  •  Displayed enthusiasm and knowledge about the restaurant’s menu and products.
  • Stocked and maintained cleanliness of stations.Addressed guest concerns and resolved all issues to guests’ satisfaction.
  • Established and maintained a positive work environment.Reported on weekly sales to management.
  • Conducted weekly sales meetings with team members to establish merchandising, sales and profit objectives.