customer support Resume Examples

Maybe you've always had a knack for dealing with people and helping them solve problems, or maybe you're just an excellent communicator and have a gift for clearing up misunderstandings. Either way, if your customer support resume isn't your biggest advocate, winning a new job customer support job can be challenging. Hiring managers only spend, on average, a minute or less reviewing a resume before making a decision to interview. That isn't much time to tell them about your ability to calm upset customers, your energy that helps you thrive in a fast-paced environment, or your talent for multitasking without dropping any balls. The secret is in balancing content with layout. It's not just about communicating your experience but communicating it quickly. Save yourself time by grabbing a resume sample from our collection. If you're not a writer, we've got you covered there, too. Our expert resume writers offer tips and advice that can help you craft a winning resume and earn the position you desire.
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Related Resumes & Cover Letters

1

customer support

  • Listening to requests via-Tawk.to live chat services.
  • Calculate and quote charges for services requests by customers.
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide email information.
  • Confer with customers via email to provide information about products or services, cancel accounts, or obtain details of complaints.
2

customer support

  • Universal Agent- receiving inbound call
  • CRT-Technical support
  • SG- Supervisor Group
  • ERD-Management Team/making outbound call 
3

customer support

  • Zendesk
  • SproutSocial
  • Google Console
  • Stripe
  • Trello
  • Cisco Spark
  • Google Calendars
4

customer support

  •  nature of their call in order to clearly and precisely address their inquiries in a professional manner
  • Utilized Siebel software for data entry of customer service information for accuracy and quality control
  • Typed memos, correspondence, reports and other documentation including follow-up letters to customers to ensure their questions were addressed and to assure them of support throughout the life of their membership
  • Created customer satisfaction survey utilizing Microsoft Word to drastically reduce potential problems
  • Assist colleagues administratively typing letters, memos, and reports
5

customer support

  • Provide assistance for customers with different solutions.
  •  Assist with placement of orders, refunds, or exchanges. 
  • Used to assist the customers and their quires related to TATASKY CABLE SERVICE. 
  • occasionally had to support on floor to new recruits. 
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